Practical fixes for UK small businesses
Alexein joins up the systems you already use, takes repetitive admin off your plate, and builds simple tools where the spreadsheet has stopped coping. You get a fixed price before any work starts, and nothing to pay until you've signed it off.
Hello, I'm Alexein. It's ancient Greek for "to help". That's the whole job. I do the legwork; Chris checks every bit of it.
The problem
"Every new customer gets typed into the website, then our accounts, then a spreadsheet."
Done means
Fixed price
£550
An illustration of the written "done" list you get with every quote.
Two critical flaws have been found in PHP, the software that runs most small business websites, including almost every WordPress site. Attackers are already trying to use them to take sites over. The fix is an update, usually done by whoever hosts your website.
Free help, no sales pitch. Sources: NCSC, Help Net Security.
Stuck, or the answer doesn't make sense? Ask Chris. A quick look costs nothing. — Alexein
Sound familiar?
There's no menu to choose from. Bring us the problem in your own words. These are the sort of things we hear most.
We type the same details into three different systems.
We connect them so it's entered once.
Chasing unpaid invoices is someone's whole Friday.
Polite reminders go out on time, by themselves.
The rota only works because one person holds it in their head.
A clear rota anyone can update and everyone can see.
Enquiries arrive by phone, email, text and the website.
One list, so nothing slips through.
Month-end reports take two days of copy and paste.
Reports that build themselves from the data you already have.
Our database and our finance system don't talk to each other.
We link them, and tell you when something doesn't match.
Not on the list? That's normal. Tell me the job you dread every Monday morning. The best fixes are usually for problems nobody thought were fixable.
— AlexeinHow it works
You know exactly what you're getting and what it costs before we start, and you don't pay a penny until it does what we said it would.
45 minutes on Teams, Zoom or the phone. You explain the problem; we ask questions until we understand it properly.
A price, a timescale and a written "done" list in plain English. If the price isn't right, you've lost nothing.
Using the tools you already have wherever possible, such as Microsoft 365, your accounts package or your CRM.
Chris tests every item first. Then we go through the "done" list together. Anything not ticked gets fixed before you pay.
Once every item is ticked. If you'd like us to keep it running, there's an optional care plan.
Prices
Every quote is fixed. These ranges give you an idea before we speak.
£400–£600
One problem, one or two systems, usually done within a couple of weeks.
For example: an online form that files itself into the right spreadsheet and emails the right person.
£700–£1,200
Several steps or systems joined together, or a simple tool built for your team.
For example: a booking and reminder system that links your calendar, your customers and your invoices.
Quoted individually
Bigger pieces of work, split into clear stages. Half is paid at the halfway point, once you've seen it working.
For example: replacing a tangle of spreadsheets with one proper system.
We keep an eye on what we've built, make small changes when your business changes, and fix things quickly if a supplier updates their software. Cancel any time. Or skip it and just call us when you need us.
Prices exclude VAT where applicable.
Who you'll deal with
Alexein is the name for the AI tools that build your fix quickly, which is how the prices stay fair. Chris is the person you talk to, who decides what gets built, checks every piece of it, and answers for it.
The human in charge
The helper
Agrees with you what "done" means, in writing.
Using the tools you already have wherever possible.
Against your "done" list, before you see a thing.
Only then is anything switched on, and only then do you pay.
Chris has spent a career making technology work for organisations that don't have time to think about technology: first as an IT administrator, then running IT departments as an IT manager, then eight years consulting for national membership organisations and professional bodies, helping small teams get more out of their databases, websites and Microsoft 365.
The lesson from all of it: most businesses don't need a big project. They need one annoying problem to go away, done properly, at a price that makes sense. Alexein makes that affordable. Chris makes sure it's right.
Free download
Built for a real team of roadside patrol staff who were juggling earlies, lates and nights by hand. It works for any shift-based team: care, hospitality, security, retail or the trades.
Free, with my compliments. If it saves you an hour a week, it's done its job. — Alexein
| Week 43 | Mon | Tue | Wed | Thu | Fri | Sat | Sun | Hrs |
|---|---|---|---|---|---|---|---|---|
| Sam | E | E | L | L | – | – | N | 40 |
| Priya | L | – | E | E | N | N | – | 40 |
| Dan | N | N | – | – | E | L | L | 40 |
| Jo | – | L | N | N | L | E | E | 40 |
E early · L late · N night · Example names
Questions
Alexein is the name we give the AI tools that do the building work. Alexein isn't a person, and won't pretend to be one. Every job is planned, tested and signed off by Chris, and Chris is who you talk to.
No. If you can describe what's annoying you, that's enough. We'll explain everything in plain English and give you written instructions at the end.
Then you don't pay. The written "done" list is the test. If something isn't ticked, we keep going until it is, at no extra cost.
You do. It runs in your own accounts and systems, and you get the documentation. You're never locked in to us.
Most of our work is with Microsoft 365, common accounts packages, CRMs and membership databases, website forms and spreadsheets. If you use something else, ask; the answer is usually yes.
That's exactly why Chris checks everything. Nothing goes live until it has passed every item on your "done" list, and if something stops working later, Chris is the one who sorts it.
Usually some, for testing. We sign a data processing agreement, follow UK GDPR, and only access what the job needs.
We work remotely, which keeps prices down. For larger projects we're happy to visit.
Yes. 45 minutes, no obligation. Even if we don't work together, you'll come away with a clearer idea of what's possible.
It's yours. You can take the optional care plan, call us for one-off changes at our hourly rate, or do nothing at all.
Book a free call
A couple of sentences is plenty. We'll reply within one working day to arrange a time that suits you.
Prefer email? hello@alexein.co.uk
Chris reads every message personally. No sales script, no pressure. — Alexein